Unlimited PTO
Acting as the primary client contact, this position is responsible for the entire client journey and ensuring their satisfaction through onboarding, continuous support, and problem resolution. This role collaborates closely with operations to facilitate operational issue tracking, business reviews, reporting, and escalation protocols. We are seeking a candidate who possesses strong skills in the Microsoft Suite (Word, Excel, PowerPoint), demonstrates a solid understanding of technology and SaaS solutions, exhibits an inquisitive nature, and possesses strong interpersonal skills.